Protecting the privacy and safeguarding the personal and financial information
of our clients and website visitors is one of our highest priorities. The
following Privacy Statement explains how iTrade Capital Markets ("ICM") collects
and protects your personal information. References to "ICM" in this Privacy
Statement include all ICM companies and divisions, including icmtrading.com.
By opening a ICM account or by using ICM Web sites, you give your consent to the
collection and use of personal information by ICM as explained in this privacy
statement.
Collection of personal information
We collect information required to open an account, to transact business
effectively and to safeguard your privacy. To do this, we gather information to
help us assess your needs and preferences.
The information we collect directly from you includes information required to
communicate with you, including your name, mailing address, telephone number,
e-mail address. In addition, we collect information required by law to identify
who you are, including Passport number. We also collect demographic information
when you open an account, including birth date, occupation and employment
status.
You directly provide to us the majority of information we collect. You do this
by completing the account application and related documentation, by placing a
trade, by sending us an e-mail, or by submitting information in response to a
promotion or special offer. Other ways we obtain information are by (1)
observing your usage of the Web site, and (2) providing products and services to
you. This information enables us to offer you products and services that should
be of interest to you.
The information we collect indirectly from you includes your Internet protocol
("IP") address, browser type, operating system, Internet service provider (ISP),
time stamps, transactions placed, and banner ads you click. We do this through
the use of cookies, which are small text files sent from the Web server and may
be stored on your computer. Cookies help us to know you better by providing
operational data we can use to aid your interaction with our Web site and
improve its navigation and usability.
Usage of personal information
ICM may use the information collected from you to verify your identity and
contact information. We may also use this information to establish and set up
your trading account, issue an account number and a secure password, maintain
your account activity, and contact you with account information. This
information helps us improve our services to you, customize your browsing
experience and inform you about additional products, services or promotions that
may be of interest to you.
Should you close your account with us, ICM will retain your information, but
only use it to comply with regulatory requirements and to periodically contact
you to offer you the opportunity to reactivate your account or participate in
other valuable offers.
ICM affiliates and partners
ICM may share information with affiliates if the information is required to
provide the product or service you have requested or to provide you the
opportunity to participate in the products or services our affiliates offer. ICM
also forges partnerships and alliances, which may include joint marketing
agreements, with other companies who offer high-quality products and services
that might be of value to our clients. In order to ensure that these products
and services meet your needs and are delivered in a manner that is useful and
relevant, ICM may share some personal information with partners, affiliates and
alliances. This allows them to better understand the offers that are most
relevant and useful. In our strategic relationships, we will require that it be
identified that an offer is being extended because of the relationship with us.
The use of your personal information is limited to the purposes identified in
our relationship with the partner or affiliate.
Non-affiliated third parties
ICM does not sell, license, lease or otherwise disclose your personal
information to any third party for any reason, except as described below.
ICM reserves the right to disclose your personal information to third parties
where required by law to regulatory, law enforcement or other government
authorities. We may also disclose your information as necessary to credit
reporting or collection agencies, or when necessary to protect our rights or
property.
To help us improve our services to you, we may engage another business to help
us to carry out certain internal functions such as account processing,
fulfillment, client service, client satisfaction surveys or other data
collection activities relevant to our business. We may also provide a party with
client information from our database to help us to analyze and identify client
needs and notify clients of product and service offerings. Use of the
information shared is strictly limited to the performance of the task we request
and for no other purpose. All third parties with which we share personal
information are required to protect personal information in a manner similar to
the way we protect personal information. Examples of information shared are
identifying information such as name, mailing address, e-mail address and,
telephone number, and information on account activity.
If at any time you choose to purchase a product or service offered by another
company, for example by clicking on an advertisement on a Web site owned or
controlled by ICM, any personal information you share with that company will no
longer be controlled under our Privacy Statement. We are not responsible for the
privacy policies or the content of sites we link to and we have no control of
the use or protection of information provided by you or collected by those
sites. Whenever you elect to link to a co-branded Web site or to a linked Web
site, you may be asked to provide registration or other information. Please note
that the information you are providing is going to a third party, and you should
familiarize yourself with the privacy policy published by that third party.
Opting out of disclosures of non-public personal information
You may direct us not to disclose non-public personal information to certain
third parties. To opt out of sharing non-public personal information with third
parties, please contact ICM as stated in the contact information listed below.
Note that for joint accounts, an opt out election made by one account owner of a
Joint account is applicable to all account owners of the Joint account. An
opt-out election must be made for each separate account you hold at ICM.
If we propose to share information in a manner not covered in this Privacy
Statement, we will notify you of this change by posting an addendum on the ICM
Web site, a notice in the "What's New" section of the Web site, and if
appropriate, provide you an opportunity to opt out of such use.
The security of your personal information
We employ security software, systems, and procedures to offer you a safe and
secure trading environment and protect your personal, financial and trading
information.
When you open an account with us, you are issued a unique account number, User
ID and a password. Only a limited number of ICM employees who have a need to
know this information will have access to your account number, UserID, and
password. Remember: you are ultimately responsible for maintaining the secrecy
of your account number, User ID, and password. We strongly recommend that you do
not disclose this information to any one else.
ICM may share Web site usage information about visitors to the Web site with
reputable advertising companies for targeting our Internet banner advertisements
on this site and other sites. For this purpose, pixel tags (also called clear
gifs or web beacons) may be used to note the pages you've visited. The
information collected by the advertising company through the use of these pixel
tags is not personally identifiable.
To administer and improve the ICM Web site, we may use a third party to track
and analyze usage and volume statistical information, including page requests,
form requests, and click paths. The third party may use cookies to track
behavior and may set cookies on behalf of ICM. These cookies do not contain any
personally identifiable information.
Changes to this Privacy Statement
In the event ICM materially changes this Privacy Statement, the revised Privacy
Statement will promptly be posted to the Web sites and we will post a notice on
our Web sites informing you of such changes. You agree to accept posting of a
revised Privacy Statement electronically on the Web site as actual notice to
you. Any dispute over our Privacy Statement is subject to this notice and the
ICM Customer Agreement. If you have any questions that this statement does not
address, please contact a Client Services representative.
You may contact ICM for any reason under this Privacy Policy, or otherwise, as
follows:
iTrade Capital Markets Ltd
Mill Mall Tower, 2nd Floor, Wickhams Cay 1,
P.O. Box 4406, Road Town, Tortola, BVI
email: info@icmtrading.com
Telephone: +1 284 494 8945: .